1. Introduction

Quanteru ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our algorithmic trading platform and related services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment and billing information
• Government-issued identification for KYC/AML compliance
• Trading preferences and strategy configurations

2.2 API Credentials

When you connect your exchange accounts (e.g., Binance), we collect and securely store your API keys and secrets. These credentials are encrypted using bank-grade encryption (AES-256) and stored in secure, access-controlled databases.

2.3 Usage Data

We automatically collect certain information when you use our Services, including:

• Device information (IP address, browser type, operating system)
• Usage patterns and interaction with our platform
• Trading activity and performance metrics
• Log data and error reports

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to improve your experience on our platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To execute trading strategies on your behalf
• To process transactions and send related information
• To send administrative information, updates, and security alerts
• To respond to your inquiries and provide customer support
• To monitor and analyze usage trends and preferences
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations and regulatory requirements
• To enforce our Terms and Conditions and other policies

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are bound by contractual obligations to keep your information confidential and secure.

4.2 Exchange Partners

We share your API credentials with cryptocurrency exchanges (e.g., Binance) solely for the purpose of executing your trading strategies. We do not share these credentials with any other third parties.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our platform of any such change in ownership.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• AES-256 encryption for sensitive data at rest
• TLS/SSL encryption for data in transit
• Multi-factor authentication (MFA) for account access
• Regular security audits and penetration testing
• Access controls and role-based permissions
• Secure AWS infrastructure with 99.9% uptime

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing of your personal information
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Services after any modifications indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

13. Additional Information for EU and California Residents

13.1 GDPR (EU Residents)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

13.2 CCPA (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell your personal information.